Introduction Alchemy of Success ("Company," "we," "us," or "our") is committed to the lawful, fair, and transparent collection and processing of your personal data. This Privacy Policy governs the data collection practices of the Company and its affiliates when you purchase or use our products, coaching programs, courses, software, and website (collectively, the "Services").
This policy explains the types of information we collect, how we use it, and how we share, store, and protect it, as well as your legal rights regarding your data. If you disagree with this policy, you should not access or use our Services. By accessing or using our Services, you agree to the practices described in this policy.
Children Under the Age of 18 Our Services are intended exclusively for adults and are not directed to minors (children under 18 years of age or the equivalent age of majority depending on your jurisdiction). The use of our Services by minors is strictly prohibited. We do not knowingly collect personally identifiable information from minors. If we learn that we have collected or received personal information from a minor without verified parental consent, we will delete that information immediately. If you believe we might have any information from or about a minor, please contact us at
Types of Information We Collect We collect information directly from you when you voluntarily provide it, as well as automatically as you navigate through our Services.
1. Personal Information Provided Directly by You We collect information by which you may be personally identified ("Personal Information"), including:
* Contact & Identity Data: Full name, email address, physical address, and phone number.
* Account & Billing Data: Payment details, billing addresses, and subscription details processed through our secure payment processors.
* Interactive & Submission Data: Information submitted through intake forms, course portals, surveys, client applications, emails, feedback, or coaching communications.
2. Identifiers and Automatically Collected Data As you interact with our website, we automatically collect technical identifiers and usage data, including:
* Online Identifiers: IP addresses, browser type, operating system, device identifiers, and geolocation data.
* Browsing Patterns: Details of your visits to our website, pages viewed, traffic data, and interaction patterns with our content.
* Under modern privacy statutes (including applicable U.S. state laws and the GDPR), online identifiers and device data are classified as Personal Information.
Cookies, Analytics, and Targeted Advertising We use browser cookies, web beacons, and tracking technologies (such as Google Analytics and the Meta Pixel) to analyze traffic, improve user experience, and measure advertising campaigns.
* Managing Cookies: You can set your browser to refuse all or some browser cookies. However, disabling cookies may make some parts of our website or course portals inaccessible.
"Do Not Sell or Share" Disclosure: We do not sell your personal data for money. However, using third-party analytics and advertising pixels to show you targeted ads may be legally defined as "selling" or "sharing" personal data under certain state statutes. You may opt out of targeted advertising by emailing us at [email protected] with the subject line "Opt-Out of Targeted Advertising."
Use of Artificial Intelligence & Video Session Transcriptions To deliver high-quality coaching and educational Services, the Company utilizes automated Artificial Intelligence (AI) transcription and note-taking technologies during client video calls and coaching sessions.
* Purpose: AI tools are used strictly to generate automated audio transcriptions, action items, and session summaries to support your coaching program.
* Confidentiality & Data Protection: All AI transcription vendors utilized by the Company are contractually bound to strict confidentiality. Your call audio, transcripts, and session notes remain confidential and are not used to train public or foundational third-party AI models.
* Notice & Opt-Out Rights: You will receive visual and/or verbal notification whenever an AI note-taker is active on a call. AI note-taking is entirely optional. You may request to disable or remove the AI note-taker at any time prior to or during a session, or submit an opt-out request to
Legal Bases for Processing (EU/UK Residents) If you reside in the European Economic Area (EEA) or the United Kingdom, we collect and process your personal data under the following legal bases under the General Data Protection Regulation (GDPR):
* Consent: Where you have given explicit consent for a specific purpose.
* Contractual Necessity: To perform our contractual obligations to you (e.g., delivering purchased coaching or courses).
* Legitimate Interests: To conduct our business, prevent fraud, and improve our Services, provided these interests do not override your fundamental rights.
* Legal Obligation: To comply with applicable laws and statutory requirements.
* How We Use Your Information
We use the information we collect about you for the following business purposes:
*To provide, maintain, and deliver our coaching, courses, and Services.
*To process transactions, manage accounts, and issue billing/renewal notices.
* To fulfill any specific request or purpose for which you provided the data.
* To communicate updates, administrative notices, and promotional marketing (where permitted).
* To carry out obligations arising from contracts between you and us.
* To ensure website security, prevent fraudulent activity, and comply with legal obligations.
Who We Share Your Information With We do not trade, rent, or sell your personal information. We may disclose personal data to the following entities:
* Service Providers & Subprocessors: Trusted third-party vendors, contractors, payment processors, hosting platforms, and software providers (including AI transcription services) who support our operations under strict confidentiality obligations.
* Corporate Successors: Buyers or successors in the event of a merger, acquisition, reorganization, or sale of Company assets.
* Legal Requirements: Courts, law enforcement, or regulatory agencies when required by law, subpoena, or court order.
* Protection of Rights: To enforce our terms, agreements, or protect the rights, property, or safety of the Company, our clients, or others.
Data Retention and Security Data Storage & Retention We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, maintain active accounts, resolve disputes, and comply with tax and legal requirements. When data is no longer required, it is securely deleted, anonymized, or isolated.
Data Security We employ industry-standard administrative, physical, and technical safeguards to protect your data from unauthorized access, loss, misuse, or alteration. However, no internet transmission or electronic storage system is 100% secure. Any transmission of personal information is at your own risk.
Your State Privacy Rights (U.S. Residents) Depending on your state of residence (including California, Colorado, Connecticut, Virginia, and other applicable U.S. states), you may hold the following privacy rights:
* Right to Know & Access: Request details on the categories and specific pieces of Personal Information we have collected about you.
* Right to Correction: Request the correction of inaccurate Personal Information.
* Right to Deletion: Request the deletion of your Personal Information, subject to legal exceptions.
* Right to Opt-Out: Opt out of the sale/sharing of personal data or targeted advertising.
* Right to Non-Discrimination: We will never discriminate against you for exercising any of your legal privacy rights.
Third-Party Websites Our website may contain links to external third-party websites, plugins, or platforms. We do not control these third-party services and are not responsible for their privacy practices. We encourage you to review the privacy policies of any external website you visit.
Changes to Our Privacy Policy We reserve the right to update or modify this Privacy Policy at any time to reflect updates in our operational practices or legal requirements. The updated date at the top of this policy indicates when changes were last made. Your continued use of our Services after updates are published constitutes acceptance of the revised policy.
Contact Us To ask questions, exercise your privacy rights, or submit comments regarding this Privacy Policy, please contact us at: Alchemy of Success Email: [email protected]